Privacy Policy, Disclaimer, and T&Cs
This privacy policy was modified on September 26, 2024:
Who we are
Hey guys, Kristin here. This is where I outline how we use the data that we collect on MuseBespokeEscapes.com, and what your and our rights are when you use MuseBespokeEscapes.com, a website operated by Muse Bespoke Escapes LLC based in Texas, USA. I want to be transparent with you. Please take a moment to read through this privacy policy so that you know how your data is used on this site and what you agree to when you use the site and services rendered by Muse Bespoke Escapes LLC.
What personal data we collect and why we collect it
A. Personal data is information that can be used to identify you such as your name, IP address, and email address. As a business, we collect personal data from you in a number of ways including:
(1.) Opt-In To Email Newsletters: Your email address.
(2.) Waiting List for Tours: Your name and email address.
(3.) Transactions for tours and planning services: Your name, email address, billing information and payment source.
(4.) Submitting Questions about Tours and Planning Services: Your name, email address, and question.
B. What Is The Purpose of Processing Your Personal Data?
We collect the information above for the following purposes.
(1.) Opt-In To Email Newsletters: To provide you with information on Muse Bespoke Escapes LLC’s new offerings and travel deals.
(2.) Waiting List for Tours: To let you know when a tour spot opens.
(3.) Transactions: To process a purchase you make with us.
(4.) Submitting Questions about Tours and Planning Services: To answer questions you might have for us.
C. What Legal Basis Do We Have For Collecting and Processing Your Information?
Websites must have a legal basis for collecting information from individuals located in the European Union. Our legal basis for each of the ways we collect information from you is as follows. Please note where consent forms the basis, you can withdraw consent at any time by opting out of any email message using the “unsubscribe” link.
(1.) Opt-In To Email Newsletters: We will ask for your consent first.
(2.) Waiting List for Tours: We will ask for your consent first.
(3.) Transaction: We will collect your information as part of a legal contractual transaction.
(4.) Submitting Questions: We have an allowed legitimate interest in providing a response to your questions and need to use your data to do so. We will not use the data for other purposes.
“Legitimate interests” for processing your personal information exist where you submit the information with an expectation that it will be processed and there is no undue impact on you. If you disagree or have questions, please contact us and we will cease the processing of your data under this legal basis.
Muse Bespoke Escapes LLC will not sell, trade, or rent your personal information to others. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We may use IP addresses to compile and provide aggregate statistics about our visitors, traffic patterns, and administer the site. IP addresses are not linked to personally identifiable information. We collect only the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
Cookies
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Third Party Use of Cookies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Statistics
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Opting out of Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). You can also opt out of tracking by many companies using cookies via the Network Advertising Initiative Consumer Opt-Out.
Affiliate Programs
The Website engages in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
As part of these programs, the Website will post customized links to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.
Payments
If you purchase products or services from us, we will collect certain information from you, including your name, address, email address, and information about the product or service you are purchasing. Payments are processed by third-party payment processors (e.g., Stripe), so please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.
GDPR Information
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
- You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at kristin@musebespokeescapes.com to be removed from our mailing list.
- You may access the personal information we have about you by submitting a request to kristin@musebespokeescapes.com.
- You may contact kristin@musebespokeescapes.com to amend or update your personal information.
- You may request that we erase or forget your personal data. To do so, please submit a request to kristin@musebespokeescapes.com.
We will retain any information you choose to provide to us until the earliest of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Terms and Conditions
1. Copyright, Licenses, Idea Submissions and Trademarks.
The entire contents of the Site are protected by all applicable copyright and trademark laws. The owner of the copyrights and trademarks is Muse Bespoke Escapes LLC, its affiliates, successors, beneficiaries, or other third party licensors. YOU MAY NOT COPY, MODIFY, REPRODUCE, REPUBLISH, POST, UPLOAD, OR DISTRIBUTE OR TRANSMIT, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may only print and download portions of material from the different areas of the Site solely for your own non-commercial use on the condition that you agree not to change or delete any copyright or proprietary notices from the site(s). You agree to grant to Muse Bespoke Escapes LLC a non-exclusive, royalty-free, worldwide, perpetual license, with the right to reproduce, distribute, transmit, sub-license, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to Muse Bespoke Escapes LLC by all means and in any media now known or hereafter developed. You also grant to Muse Bespoke Escapes LLC the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Muse Bespoke Escapes LLC for any alleged or actual infringement or misappropriation of any proprietary right in your communications to Muse Bespoke Escapes LLC. Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or servicemarks of Muse Bespoke Escapes LLC. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
2. Use of the Site and Disclaimer of all Warranties.
You understand that, except for information, products or services clearly identified as being supplied by Muse Bespoke Escapes LLC sites, Muse Bespoke Escapes LLC does not operate, control or endorse any information, products or services on the Internet in any way. Except for sites mentioned above, identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with Muse Bespoke Escapes LLC or sites. You also understand that Muse Bespoke Escapes LLC cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
You assume total responsibility and risk for your use of the site and the Internet. Muse Bespoke Escapes LLC provides the site and related information ‘as is’ and does not make any express or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or noninfringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise, information, or service provided through the service or on the Internet generally, and Muse Bespoke Escapes LLC shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. Muse Bespoke Escapes LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.
YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS. Muse Bespoke Escapes LLC HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.
Muse Bespoke Escapes LLC makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-Muse Bespoke Escapes LLC web site(s), please understand that it is independent from Muse Bespoke Escapes LLC, and that Muse Bespoke Escapes LLC has no control over the content on that web site. In addition, a link to Muse Bespoke Escapes LLC does not mean that Muse Bespoke Escapes LLC endorses or accepts any responsibility for the content, or the use, of such web site or their services.
Online Reservation Requests
Certain functions of the Website may facilitate consumer bookings of reservations with Preferred Suppliers. CONSUMERS ARE HEREBY ADVISED THAT, UPON YOUR REQUEST FOR A RESERVATION THROUGH THE WEBSITE, Muse Bespoke Escapes LLC WILL PROVIDE YOUR RESERVATION INFORMATION (INCLUDING CONTACT INFORMATION, PAYMENT INFORMATION, AND BOOKING DETAILS) TO THE APPLICABLE MEMBER AGENCY AND THE RELEVANT SERVICE PROVIDERS, IN ACCORDANCE WITH OUR PRIVACY POLICY, IN ORDER FOR THOSE PARTIES TO FINALIZE THE REQUESTED RESERVATION AND PROCESS YOUR PAYMENT; Muse Bespoke Escapes LLC DOES NOT CHARGE THE CREDIT CARD NOR PROCESS PAYMENT. THE RESERVATION IS FINAL ONLY WHEN ACCEPTED AND CONFIRMED BY THE APPLICABLE MEMBER AGENCY’S GLOBAL DISTRIBUTION SYSTEM IN WRITING AND PAYMENT IS PROCESSED.
PAYMENT DISPUTES, CANCELLATIONS, AND/OR SERVICE ISSUES MUST BE REFERRED TO THE APPLICABLE PREFERRED SUPPLIER. ADDITIONAL TERMS AND CONDITIONS OF THE PREFERRED SUPPLIER MAY APPLY. PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE. PRICING MAY NOT INCLUDE TAXES OR OTHER FEES UNLESS OTHERWISE STATED. FOR INTERNATIONAL TRAVEL, DUE TO CURRENCY EXCHANGE RATE FLUCTUATIONS, THE AMOUNT QUOTED MAY BE DIFFERENT FROM THE AMOUNT CHARGED TO YOUR CREDIT CARD. YOUR STATEMENT MAY ALSO REFLECT CONVERSION FEES FROM YOUR BANK AND/OR CREDIT CARD COMPANY.
AS INDEPENDENT CONTRACTORS, Muse Bespoke Escapes LLC DOES NOT OWN OR CONTROL THE MEMBER AGENCY, The Travel Society LLC, NOR THE PREFERRED SUPPLIERS, AND Muse Bespoke Escapes LLC IS NOT RESPONSIBLE FOR THEIR ACTS OR OMISSIONS OR ANY INJURIES, DAMAGES, EXPENSES, OR LIABILITIES ARISING THEREFROM. Muse Bespoke Escapes LLC IS NOT THE SELLER OR PROVIDER OF ANY TRAVEL PRODUCTS OR SERVICES RESERVED OR BOOKED THROUGH THE WEBSITE AND Muse Bespoke Escapes LLC HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF AVAILABILITY, SATISFACTION, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Links to Other Websites
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience and information only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Geographic Restrictions
Virtuoso, Ltd. is based in the United States with headquarters in the State of Texas. Access to the Website may be restricted or prohibited in certain jurisdictions. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with the applicable laws in your jurisdiction.
Limitation on Liability
IN NO EVENT WILL Muse Bespoke Escapes LLC, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Indemnification
You agree to defend, indemnify and hold harmless Muse Bespoke Escapes LLC, its affiliates, and their respective officers, directors, employees, agents, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, or your use of any services and products and/or information obtained from the Website.
Arbitration
At Muse Bespoke Escapes LLC’s sole discretion, we may require you to submit any disputes arising from the use of these Terms of Service or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law.
Waiver and Severability
No waiver of Muse Bespoke Escapes LLC of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Muse Bespoke Escapes LLC to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Entire Agreement
The Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and Muse Bespoke Escapes LLC with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
Notwithstanding the foregoing or anything to the contrary herein, with respect to users that represent a Virtuoso Preferred Supplier, other written agreements between the Preferred Supplier and Muse Bespoke Escapes LLC may exist now or in the future (including without limitation, a Hotel Booking Program Agreement, and/or a Supplier Agreement). Those written agreements remain in full force and effect and these Terms of Service do not alter or amend those other written agreements. In the event of a conflict between these Terms of Service and the terms of any other written agreements with Muse Bespoke Escapes LLC, Muse Bespoke Escapes LLC is entitled to determine which terms control, in its reasonable discretion.
4. Indemnification.
You agree to indemnify, defend and hold harmless Muse Bespoke Escapes LLC, its affiliates, successors, joint venturers, partners, officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including but not limited to negligent or wrongful conduct) by you or any other person accessing the Service.
5. Third Party Rights.
The provisions of paragraphs 2 (Use of the Site and Disclaimer of all Warranties), and 4 (Indemnification) are for the benefit of Muse Bespoke Escapes LLC and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions.
6. Term; Termination.
The provisions of paragraphs 1 (Copyright, Licenses, Idea Submissions and Trademarks), 2 (Use of the Site and Disclaimer of all Warranties), 3 (Limitation of Liability), 4 (Indemnification), 5 (Third Party Rights) and 7 (Miscellaneous) shall survive termination of this Agreement.
7. Miscellaneous.
This Agreement shall all be governed and construed in accordance with the laws of United States of America applicable to agreements made and to be performed in United States of America. You agree that any legal action or proceeding between Muse Bespoke Escapes LLC and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in the State of Texas, United States of America. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Muse Bespoke Escapes LLC’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Muse Bespoke Escapes LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Limitation on Time to File Claims; Governing Law and Jurisdiction
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
All matters relating to the Website and these Terms of Service and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction).
Subject to the immediately following paragraph, any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas in each case located in the City of Fort Worth and County of Tarrant, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Any rights of Muse Bespoke Escapes LLC not expressly granted herein are reserved.
Changes
We may change the T&Cs and Privacy Policy from time to time. If we do, we will let you know by revising the date at the top of the policy. If we make a change to this policy that, in our sole discretion, is material, we will provide you with additional notice. We encourage you to review the Privacy Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. If you continue to use our Services after Privacy Policy changes go into effect, you consent to the revised policy. If you do not consent, you must stop using the site and its associated social channels and services immediately.
Contact Information
If you have questions or comments regarding the Privacy Policy, you may reach us at:
Muse Bespoke Escapes LLC
2318 Santa Rosa Street
Austin, Texas 78702
You can also contact us here.