How we work
We’re a team of luxury travel agents who help families book their dream trips.
family travel, upgraded
Through partnerships with top luxury brands at 2,000+ hotels and major cruise lines worldwide, we offer complimentary booking perks like:
- Room upgrades (when available)*
- Early check-in*
- Late check-out*
- Up to $200 resort credits,
- VIP Status
How is this possible? It’s simpler than you might think: hotels and cruise lines want their rooms filled, so they partner with trusted travel advisors like us. In return for referrals, they compensate us directly—so you get the very best publicly available rate with no extra fees, plus you’ll still earn your full loyalty points. Your payment is made directly to the hotel or cruise line, just as if you’d booked yourself—only now, you get extra amenities.
For travelers who want more than just a booking, we also offer a full-service, door-to-door trip planning experience for a fee —crafted like the dreamy itineraries you’ve probably seen on our Instagram.
Here’s the process
Step 2
We will reconfirm pricing and amenities and will securely gather your billing information.
Step 3
Once booked, you’ll get an email confirmation from the property and see it in your Four Seasons, Hyatt, Hilton etc. account and app.
Our service offerings:
Already know where you want to stay?
Give us your dates and room type and we’ll get you VIP perks at no extra cost, and for the Best Available Rate, or browse yourself here.
Perks typically involve room upgrades, resort credits, early check in, late check out, and more.
Short on time? Want someone else to plan for once?
Let us plan out your entire itinerary from start to finish. Have little kids? So do we! We’re like your personal travel shopper.
Rates start at $1000 and are generally 10% of trip value. See our Fee Schedule.
Want to book a cruise? traveling with extended family?
We’re here to help with selecting the right cruise for you and your family, whether it’s just one room or several.
Perks typically involve free onboard credits or upgraded meals, and we’re here to make sure you get the best room configurations for you!
Testimonials
it was a really superb experience
“Hi Kristin,
We just got back from Thailand – it was a really superb experience, thank you again for your help with the booking! We really loved everything about it.
Will keep an eye out on your socials for other toddler-friendly options in the region 🙂
Thanks again,
Sarah“
(traveling with 2 adults and one toddler)
everything she mentioned was offered by the hotel
“Answered all my questions and concerns. At the time of booking she was very transparent with the process making me feel comfortable and confident.
Very happy to confirm that everything she mentioned was offered by the hotel and the customer service exceeded my expectations. I appreciate her patience throughout this process given the fact we were in different time zones.
Thank you for making this process as easy as possible.
Dralca”
(traveling with 3 adults and 1 toddler)
Your questions, answered:
Yes! We offer our services worldwide.
Yes! We are with The Travel Society out of Colorado, USA. you can read more about our industry qualifications and memberships here.
You do. These are considered direct bookings, therefore you gain all the usual benefits of being a member and cardholder with each hotel consortium we work with.
While some perks like resort credits and VIP status are always available with our bookings, early check in, late check out, and upgrades will depend on hotel availability, which is ultimately determined at check-in based on occupancy. During holidays and super busy seasons, an upgrade may simply not be possible, but we always follow up with hotels prior to check in to try to secure the upgrades for our clients, and we have a good track record.
We’re happy to provide hotel booking service free of charge. We are compensated for these bookings by the hotel, so there is no need to assess a fee. For more involved bespoke trip planning, we charge a fee as we dedicate an entire team to planning these dream trips. See our fee schedule.
Hotel bookings can be as simple as sending you a booking link, or can take more time, completely dependent on the hotel’s response time. We endeavor to respond to all inquiries within 24-48 hours.
Fill out this form with the necessary info and we’ll get back to you within 24-48 hours (excl holidays).
As seen on:
how we plan your trip
Want to book on Virtuoso yourself?
No problem! Search hotels and book on your own through our booking link.
Don’t see the best possible rate? Email us for the best rates.