frequently asked questions

Can you help people from any country?

Yes! We offer our services worldwide.

Are you affiliated with a licensed travel agency?

Yes! We are with The Travel Society out of Colorado, USA. you can read more about our industry qualifications and memberships here.

Do I still earn full rewards points with hotel bookings with Hilton, Marriott, Hyatt, etc?

You do. These are considered direct bookings, therefore you gain all the usual benefits of being a member and cardholder with each hotel consortium we work with.

Are room upgrades guaranteed?

While some perks like resort credits and VIP status are always available with our bookings, early check in, late check out, and upgrades will depend on hotel availability, which is ultimately determined at check-in based on occupancy. During holidays and super busy seasons, an upgrade may simply not be possible, but we always follow up with hotels prior to check in to try to secure the upgrades for our clients, and we have a good track record.

Does this cost anything?

We’re happy to provide hotel booking service free of charge. We are compensated for these bookings by the hotel, so there is no need to assess a fee. For more involved bespoke trip planning, we charge a fee as we dedicate an entire team to planning these dream trips. See our fee schedule.

What’s the process/how long will this take?

Hotel bookings can be as simple as sending you a booking link, or can take more time, completely dependent on the hotel’s response time. We endeavor to respond to all inquiries within 24-48 hours.

Where do I start?

Fill out this form with the necessary info and we’ll get back to you within 24-48 hours (excl holidays).

testimonials:

it was a really superb experience

“Hi Kristin,

We just got back from Thailand – it was a really superb experience, thank you again for your help with the booking! We really loved everything about it.

Will keep an eye out on your socials for other toddler-friendly options in the region 🙂

Thanks again,
Sarah“

(traveling with 2 adults and one toddler)

everything she mentioned was offered by the hotel

“Answered all my questions and concerns. At the time of booking she was very transparent with the process making me feel comfortable and confident.

Very happy to confirm that everything she mentioned was offered by the hotel and the customer service exceeded my expectations. I appreciate her patience throughout this process given the fact we were in different time zones.

Thank you for making this process as easy as possible.

Dralca”

(traveling with 3 adults and 1 toddler)